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Frequently Asked Questions

We ship and deliver our products PAN India. You should receive your order within 6-7 days

What is your return/refund policy?

We have a very flexible return/exchange policy.

Before shipping the items, our dedicated team ensures that the product is of excellent quality and without damage. In case the product received is damaged, we will require an opening video of the product within 24 hours of receiving the package at banawatbydewans@gmail.com.

After receiving the request, our team will thoroughly analyze it and contact the customer within 1-2 days. If the request is genuine, our team will arrange for the product to be returned. Upon receiving the product, we will inspect it for damage and refund the money to the original source.

In how many days will I receive my order?

What is your exchange/cancellation policy?

Party Wear

As all our party wear products are free size till 38 (L), we don't have exchange policy for this category. Moreover, orders once placed can be cancelled within 24-hours of placing it.

Suit Set

In case of any size issue, exchange is possible for the correct size by contacting us at banawatbydewans@gmail.com. If the size is out of stock, we will refund the amount once we have received the product back.

 

We will arrange for the item to be picked up and once we have received and inspected the product, we will ship the other item/refund. We recommend checking our size chart on product pages for reference.

The payment has been deducted but I have not received any confirmation?

In case the payment has been deducted but you have not received any order confirmation, the amount will be credited back to the original source of payment within 5-6 business days.

Are your products semi-stitched or fully-stitched?

All our products are fully-stitched.

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